3SKY LLC ("3SKY," "we," "us," or "our") operates the website located at www.3skyllc.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us through our forms.
1. Information We Collect
We may collect the following types of information:
- Contact information — name, email address, phone number
- Project information — project address, type, description, budget, status, and target dates
- Communications — messages, documents, and photographs you submit
- Technical data — IP address, browser type, pages visited, and timestamps collected automatically when you use our site
- SMS consent — if you opt in to SMS messaging, we record your consent timestamp and language
SMS Consent — Required Statement
Mobile opt-in information, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
SMS consent information will not be sold, rented, transferred, or provided to third parties or affiliates for their own marketing or promotional purposes.
For questions regarding this SMS policy, contact 3SKY at (305) 433-5448 or info@3skyllc.com.
2. How We Use Your Information
We use the information we collect to:
- Respond to your project inquiries and provide proposals
- Send project updates, permit status notifications, appointment reminders, and billing communications
- Send SMS messages if you have provided consent
- Improve our website and services
- Comply with applicable legal requirements
3. SMS Messaging
If you have consented to receive Customer Care SMS messages from 3SKY, we will use your phone number to send messages related to project inquiry follow-ups, appointment reminders, scheduling, project and permit updates, document requests, billing inquiries, and customer service. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance, or call 305-433-5448.
We do not sell or share your phone number or SMS consent data with third parties for their marketing purposes.
4. Sharing of Information
We do not sell your personal information. We may share your information with:
- Service providers — companies that help us operate our website or deliver our services (e.g., form submission services, email providers), under confidentiality obligations, with the exception of not sharing information obtained by mobile opt-in and phone numbers collected for SMS consent
- Legal requirements — when required by law, court order, or governmental authority
- Business transfers — in connection with a merger, acquisition, or sale of assets, with the exception of not sharing information obtained by mobile opt-in and phone numbers collected for SMS consent
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Project records may be retained for up to seven (7) years for legal and regulatory compliance purposes.
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
8. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.
9. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at info@3skyllc.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us: